CLOUD BASED CALL CENTER SOLUTIONS
WNS CLOUD DIALER is an outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers hile predicting at what point a human caller will be ableto handle the next call without wasting agent’s time and increases agent’s output.
WNS CLOUD DIALER is a software-based Dialer solution that helps companies to avoid the use of expensive telephony boards and other associated hardware, which have high maintenance costs.
WNS CLOUD DIALER is very easy to use, and therefore it is used more in following areas like telemarketing, payment collection, service follow-ups, surveys and appointment confirmation.
CLOUD BASED SYSTEM
INBOUND / OUTBOUND
AUTO / PREDICTIVE DIALING
REPORTS & ANALYTICS
CALLING CHANNELS AVAILABLE
SIP TRUNK - GSM SIM GATEWAY - PRI E1/T1 GATEWAY - PSTN ANALOG LINES
PLANS & PRICING
No Hardware Required / No Telecom Minutes Included
*Client has to Provide SIM Cards / SIP Trunk / PRI or Analog Lines for Calling.
Contract Terms & Conditions Apply. Min Committment 3 Months.