WNS CLOUD DIALER

CLOUD BASED CALL CENTER SOLUTIONS

WNS CLOUD DIALER is an outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers hile predicting at what point a human caller will be ableto handle the next call without wasting agent’s time and increases agent’s output.


WNS CLOUD DIALER is a software-based Dialer solution that helps companies to avoid the use of expensive telephony boards and other associated hardware, which have high maintenance costs.


WNS CLOUD DIALER is very easy to use, and therefore it is used more in following areas like telemarketing, payment collection, service follow-ups, surveys and appointment confirmation.

FEATURES

CLOUD BASED SYSTEM

INBOUND / OUTBOUND

AUTO / PREDICTIVE DIALING

IVR SYSTEM

CALL RECORDINGS

CALL FORWARDING

USER MANAGEMENT

CAMPAIGN MANAGEMENT

REPORTS & ANALYTICS

CALLING CHANNELS AVAILABLE

SIP TRUNK - GSM SIM GATEWAY - PRI E1/T1 GATEWAY - PSTN ANALOG LINES

PLANS & PRICING

No Hardware Required / No Telecom Minutes Included


*Client has to Provide SIM Cards / SIP Trunk / PRI or Analog Lines for Calling.


Contract Terms & Conditions Apply. Min Committment 3 Months.

BASIC

1500

AED
per month*

  • INBOUND / OUTBOUND
  • Upto 5 Agents
  • Auto Dialing
  • List Management
  • Campaign Management
  • 1 Manager Access
  • IVR *
  • Call Recordings
  • CDR Reports
  • 24/7 * Support
  • (*) Contract T&C Apply

ADVANCE

2500

AED
per month*

  • INBOUND / OUTBOUND
  • Upto 10 Agents
  • Auto Dialing
  • List Management
  • Campaign Management
  • 1 Manager Access
  • IVR *
  • Call Recordings
  • CDR Reports
  • 24/7 * Support
  • (*) Contract T&C Apply

ENTERPRISE

4000

AED
per month*

  • INBOUND / OUTBOUND
  • Upto 20 Agents
  • Auto Dialing
  • List Management
  • Campaign Management
  • 2 Manager Access
  • IVR *
  • Call Recordings
  • CDR Reports
  • 24/7 * Support
  • (*) Contract T&C Apply

Need More Information? Call Us: 055 7396118

CONTACT US
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